FAQs

Unfortunately, we will not be able to make ANY modifications to ANY ORDERS once submitted. We thank you in advance for understanding.

Please make sure that all billing and shipping addresses are correct prior to finalizing your order. Also, make sure all applicable discounts and promotions have been applied prior to checkout. We will not be able to make any modifications to ANY ORDERS once submitted. 

Every order goes through a multi step order accuracy system, to ensure no items are missing. In the event your order is missing an item, please contact us at contact@mygorgeousclothing.com as soon as possible for assistance.

Once your order has been submitted, we are unable to cancel or make changes to the order. Please review your order carefully prior to finalizing order.

In the event a package is refused at the time of delivery or returned due to an undeliverable address, a 20% restocking fee will be deducted from your refund.

All shipping fees are non-refundable and are your responsibility.

The Gorgeous Loyalty Program is a rewards program designed exclusively for our customers at My Gorgeous Clothing. As a member, you can earn points on your purchases made online at mygorgeousclothing.com. These points can be redeemed for discounts on future purchases, special promotions, and exclusive access to new product launches. The more you shop, the more points you earn, and the more benefits you receive as a loyal member of My Gorgeous Clothing.

No, there is no cost to join the Gorgeous Loyalty Program. It is a completely free rewards program that we offer to our valued customers at My Gorgeous Clothing.

Unfortunately, rewards cannot be returned or used in partial amounts. Rewards are issued in fixed increments of $5, $10, $15, $20, $30, $40, or $50 and must be used in full towards your purchase. Once rewards are redeemed, they are considered final and cannot be used again. We hope you understand that this policy is in place to ensure the fair distribution of rewards among all of our loyal customers.

Unfortunately, rewards cannot be combined with other ongoing promotions or discounts.

We know how important it is to our customers to earn and accumulate points, and we want to make sure you can use them whenever you're ready. If you need to make an exchange, don't worry - your points won't be affected. At My Gorgeous Clothing, we only offer exchanges, so the points you had before the exchange will remain in your account for you to use towards your next purchase.

You can easily check your balance by logging into your Rewards account on our website. Log in here.

Unfortunately, loyalty points cannot be transferred to another person's account. Our rewards program is designed to reward individual customers for their continued support and purchases. Please note that rewards also cannot be combined with other promotions or discounts.

Yes, absolutely! Every purchase you make earns you points in our Gorgeous Loyalty Program.

No, the points you earn through the Gorgeous Loyalty Program do not expire and have no monetary or cash value. However, please note that points can only be redeemed towards online purchases at My Gorgeous Clothing and cannot be transferred or combined with another account. Additionally, points will not be earned on the purchase of gift cards or taxes. If your account remains inactive for a period of 12 months, your points may be forfeited. To avoid this, simply make a purchase or log into your account within this timeframe. For more information on the Gorgeous Loyalty Program, please visit our website or contact our customer service team.

We want you to love your purchase from My Gorgeous Clothing, so if the size isn't quite right, don't worry - our exchange process is quick and easy. For more information visit our Returns Center click here.

At this time, we do not offer refunds for purchases made at My Gorgeous Clothing. We apologize for any inconvenience this may cause, and we encourage you to review our Returns Policy for more information on exchanges click here.